Head of Country Commercial Management - Admin Services
IndiaFull-TimeManager
SalaryCompetitive salary and performance-focused compensation package.
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Job Details
- Experience
- Minimum of 7 years
- Required Skills
- Project ManagementCRMFinancial analysisSaaS
Requirements
- Minimum of 7 years of experience in commercial management, growth, go-to-market strategy, or a related leadership role, ideally within fintech, financial services, SaaS, or subscription-based businesses.
- Proven track record of driving sustainable revenue growth through always-on commercial initiatives and cross-functional collaboration.
- Strong commercial acumen with experience in forecasting, KPI management, financial analysis, and identifying revenue optimization opportunities.
- Excellent analytical skills with the ability to interpret customer and business data and translate insights into measurable business outcomes.
- Demonstrated experience planning and executing successful omnichannel go-to-market strategies across CRM, digital channels, in-app experiences, and sales.
- Strong project management and organizational skills, with the ability to manage multiple strategic initiatives simultaneously.
- Outstanding stakeholder management and communication skills, with experience influencing senior leadership and executive teams.
- Proven people leadership experience, including coaching, mentoring, and developing high-performing teams.
- Customer-first mindset, strategic thinking, adaptability, and the ability to thrive in a fast-paced, evolving environment.
Responsibilities
- Own the commercial performance, revenue growth, and forecasting for the Admin Services portfolio, ensuring financial targets are achieved and opportunities are proactively identified.
- Analyze customer behavior, subscription performance, and commercial data to generate actionable insights that inform pricing, positioning, product prioritization, and engagement strategies.
- Partner closely with Product, Marketing, Finance, CRM, Business Intelligence, and Operations teams to develop and execute initiatives that improve customer acquisition, activation, retention, and lifetime value.
- Lead go-to-market strategies for new product launches, coordinating multi-channel campaigns and ensuring consistent customer experiences across all touchpoints.
- Drive continuous experimentation, performance optimization, and commercial innovation through structured testing and data analysis.
- Conduct competitor research and market analysis to strengthen product positioning and identify emerging commercial opportunities.
- Build strong relationships with senior leadership and executive stakeholders, providing strategic recommendations and clear performance reporting.
- Lead, mentor, and develop a small commercial team while fostering collaboration, accountability, and continuous improvement.
- Champion a customer-centric mindset by ensuring member insights remain central to commercial and product decisions.
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