CRM Executive
P
PionMarketing Technology
United KingdomFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Data AnalysisCRMA/B testing
Requirements
- Proven experience in a CRM role within a B2C environment (e.g. e-commerce, retail, subscription, or marketplace).
- Experience managing and delivering against a CRM marketing calendar.
- Hands-on experience planning and executing A/B testing programmes.
- Data-driven approach to optimisation.
- Strong experience using an ESP (e.g. Iterable, Braze, Klaviyo, Mailchimp) to build, deploy, and report on campaigns.
- Ability to analyse campaign performance and translate insights into actionable improvements.
Responsibilities
- Own and manage the US & ROW promotional calendar across email, push, and newsletters.
- Plan, build, and execute all US & ROW CRM communications, including briefing, scheduling, deployment, and performance analysis.
- Support the delivery of targeted campaigns to drive engagement and commercial performance.
- Lead the US CRM testing roadmap, running A/B tests and sharing insights, learnings, and recommendations.
- Produce regular performance reporting, identifying trends, optimisation opportunities, and future test ideas.
- Collaborate with CRM and marketing teams to share best practices and contribute to team culture.
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