Medical Records Clerk/Appeals Specialist

New
P
Pro Med Healthcare ServicesBehavioral Healthcare
Florida, United StatesContractMiddle
Salary20 - 22 USD per hour
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Job Details

Experience
Minimum of 2 years in medical records, health information management within a behavioral health or healthcare setting.
Required Skills
Microsoft Office SuiteEHR

Requirements

  • High School Diploma or GED required; Associate’s or bachelor’s degree in health information management or related field preferred.
  • Minimum of 2 years in medical records or health information management within a behavioral health or healthcare setting.
  • Experience with payer appeals and electronic health record (EHR) systems.
  • Strong knowledge of HIPAA and confidentiality regulations.
  • Familiarity with AHCA, DCF, and CARF documentation standards.
  • Proficiency in EHR platforms (e.g., BestNotes) and Microsoft Office Suite.
  • Valid Florida Driver’s License.
  • Current CPR and First Aid Certification (or willingness to complete within 30 days).
  • Clearance of TB test.
  • Strong attention to detail and ability to manage high-volume requests.

Responsibilities

  • Serve as the official custodian of client health records, ensuring maintenance, security, and release in compliance with HIPAA, AHCA, DCF, and CARF standards.
  • Receive, log, and process requests for clinical documentation from clients, families, payers, attorneys, and auditors.
  • Verify authorization for release of information (ROI) and maintain accurate disclosure logs.
  • Support the Utilization Review team by assembling, submitting, and tracking written insurance appeals for claim denials.
  • Coordinate with clinical and administrative staff to retrieve or clarify missing patient documentation.
  • Maintain record retention, storage, and destruction logs per policy and legal standards.
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20 - 22 USD per hour
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