Global Account Manager

New
Based in United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
7+ years
Required Skills
SalesforceCRMSaaS

Requirements

  • 7+ years of experience in enterprise sales, strategic account management, or global account leadership roles.
  • Proven track record of growing large, complex accounts through renewals, upsells, cross-sells, and expansion strategies.
  • Experience managing long sales cycles and navigating multi-stakeholder enterprise buying environments.
  • Strong background in B2B solution selling, ideally across SaaS, technical services, regulatory, certification, or data-driven solutions.
  • Demonstrated ability to build trusted relationships with senior executives and global decision-makers.
  • Strong commercial mindset with expertise in pipeline management, forecasting, and account planning.
  • Proficiency with CRM systems such as Salesforce and strong operational discipline in managing account data.
  • Ability to travel domestically and internationally as required.

Responsibilities

  • Own and drive revenue growth across assigned global enterprise accounts, ensuring achievement of bookings, renewal, and expansion targets.
  • Develop and execute strategic account plans that identify whitespace, stakeholder structures, renewal timelines, and long-term growth opportunities.
  • Lead renewal planning and execution while proactively identifying risks and mitigating potential churn.
  • Generate and convert referral pipeline opportunities into qualified commercial deals across the full solution portfolio.
  • Build and maintain strong, multi-level relationships with key stakeholders, including executives, technical buyers, and procurement teams.
  • Translate customer business needs into actionable commercial opportunities across SaaS, regulatory, certification, and technical service offerings.
  • Maintain accurate CRM records, including pipeline tracking, account plans, forecasting, and opportunity status updates.
  • Collaborate with cross-functional teams to ensure seamless delivery, solution alignment, and coordinated account execution.
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