Retention Associate

D
DarkroomGrowth Marketing
Open to candidates based in Brazil, Portugal, and Spain, ESTFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
2-4 years

Requirements

  • 2-4 years of work experience in digital marketing, copywriting, growth marketing, or e-commerce.
  • Past experience working at an agency or managing multiple clients in a fast-paced environment.
  • Experience working with Klaviyo or similar email service providers (ESP).
  • Strong ability to write creative email and SMS marketing copy.
  • Project management skills with the ability to handle multiple tasks simultaneously.
  • Ability to articulate and express complex ideas to clients and internal teams.
  • Passion for staying current with DTC marketing trends and best practices.

Responsibilities

  • Execute data-driven email and SMS strategies for DTC/e-commerce clients.
  • Write, proof, and schedule email and SMS campaigns on a daily basis.
  • Manage the revision and approval process for email and SMS communications with clients.
  • Develop creative campaign concepts for client retention marketing calendars.
  • Collaborate with the in-house design team to define design approaches and manage campaign assets.
  • Produce copy for campaign concepts and secure client approval on briefs.
  • Configure automation/flow logic, pop-up builds, and app integrations.
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