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Forward Deployed Engineer

Forward Deployed Engineer

New
T
TwilioCommunications/SaaS
Remote - USFull-TimeMiddle
SalaryBased in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120.00 - $213,900.00. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200.00 - $226,500.00. Based in the San Francisco Bay area, California: $201,280.00- $251,600.00.
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Job Details

Experience
5+ years
Required Skills
Node.jsPythonCloud ComputingTypeScriptCI/CDCRMGenerative AI

Requirements

  • 5+ years of hands-on software engineering experience shipping production code (Python, TypeScript, Node).
  • Solid grounding in software engineering fundamentals including API design, system architecture, testing, debugging, and CI/CD.
  • Demonstrated experience running end-to-end technical engagements from POC through to production deployment.
  • Strong communication skills and executive presence for interactions with C-level stakeholders.
  • Ability to have strong opinions loosely held and thrive in ambiguous environments.
  • Strong understanding of Twilio products, SaaS market dynamics, cloud computing, Gen AI, CRM, CDP, or CPaaS.
  • Proven ability to influence cross-functional stakeholders and work collaboratively.
  • Creative problem-solving skills with a track record of delivering successful results.
  • Experience in forward deployed engineering, technical presales, or solution engineering is strongly preferred.

Responsibilities

  • Lead technical engagements end-to-end, scoping solution architecture in POC workshops, designing production systems, and driving engagement through to live launch.
  • Write and ship production code (Python, TypeScript, Node) directly in customer codebases, handling API design, integration, observability, and testing.
  • Architect solutions that pass customer Infosec, security, and Architecture Review Board (ARB) reviews.
  • Lead customer hackathons and builder activation events to accelerate adoption of new solutions.
  • Build and maintain reusable technical assets like reference implementations, starter apps, SDKs, and engineering guides.
  • Partner with Enterprise Architects and Demo Platform Engineering to turn reference architectures into deployable, extensible code.
  • Evangelize Twilio within B2B builder communities to drive new POCs and demos.
  • Synthesize field insights from production deployments to inform R&D of product improvements.
View Full Description & ApplyYou'll be redirected to the employer's site
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120.00 - $213,900.00. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200.00 - $226,500.00. Based in the San Francisco Bay area, California: $201,280.00- $251,600.00.
Apply Now