Senior Claims Examiner
United StatesFull-TimeSenior
SalaryUSD 45700 - 75500 / year
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Job Details
- Required Skills
- Customer serviceData entry
Requirements
- Entrepreneurial mindset with a balance of long-term vision and day-to-day execution.
- Creative problem-solving ability to evaluate situations from multiple angles.
- Motivated self-starter capable of taking ownership of work.
- Versatile communication and collaboration skills.
- Ability to adapt communication style and anticipate changes.
- Intelligent risk-taking and decisive decision-making.
- High level of integrity and ability to foster an inclusive environment.
- Bachelor's degree or equivalent years of industry experience preferred.
- Working knowledge of Life or Disability Claims preferred.
- Reliable high-speed internet (at least 25 Mbps download).
- Dedicated quiet home workspace free from distractions.
- Capability to handle calls via cell phone or landline.
Responsibilities
- Review claims and extract information for processing.
- Staff an incoming call line to assist beneficiaries and family members with questions and claim status.
- Provide evening phone coverage on a rotating basis.
- Collect information and process death claims.
- Verify, correct, and complete claim information by telephone, letter, or personal contact.
- Conduct investigations and gather supporting documentation for claims.
- Calculate benefits payable.
- Approve or deny claims in accordance with established procedures.
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