Customer Integration Engineer
New
H
Hello PatientHealthcare AI
Remote - USFull-TimeMiddle
Salary$110K - $160K
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Job Details
- Experience
- 5+ years of experience
- Required Skills
- PythonOAuthRESTful APIsEHR
Requirements
- 5+ years of experience in software development, data engineering, or integration work in production environments.
- Proven track record building and maintaining real integrations, such as data pipelines or API integrations.
- Strong proficiency in Python.
- Experience with APIs (REST/SOAP), webhooks, and authentication standards (OAuth, JWT).
- Strong communication skills with experience leading technical conversations with clients.
- Ability to work independently and manage multiple projects in a fast-paced environment.
- Familiarity with healthcare data standards (FHIR, HL7) or EHR integrations preferred.
- Background at a B2B SaaS or startup preferred.
- Experience with cloud platforms (AWS, GCP, Azure) or containerization (Docker) preferred.
- AI-native mindset and comfort building around AI tools and platforms.
Responsibilities
- Develop production-quality integrations connecting Mia to EHR systems, practice management software, and data warehouses.
- Build robust data pipelines using APIs, middleware, and various data exchange methods.
- Create reusable integration modules to accelerate future implementations.
- Handle technical configuration for new customers and resolve conflicts during deployment.
- Lead technical discovery sessions with customer engineering and IT teams.
- Serve as the primary technical contact for integration questions and incident resolution.
- Translate clinical and business workflows into clear technical specs.
- Provide Tier 2/3 support for production environments.
- Create and maintain technical documentation, integration playbooks, and training materials.
- Identify opportunities to improve and automate integration processes over time.
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