Client Success Manager, Public Sector
New
V
Virta HealthHealth Tech
RemoteFull-TimeMiddle
Salary$99.5K - $128.5K; $99.5K – $128.5K • Offers Equity
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years
- Required Skills
- Artificial IntelligenceAccount ManagementStakeholder managementCustomer Success
Requirements
- 5+ years of experience in Customer Success, Account Management, Consulting, Healthcare, Benefits, or a related customer-facing role.
- Strong relationship-building, communication, and presentation skills.
- Ability to manage multiple priorities while driving customer outcomes.
- Experience partnering with executive-level customer stakeholders.
- Demonstrates a proactive use of AI tools to improve individual output and efficiency.
Responsibilities
- Manage a portfolio of public-sector customers and serve as their primary strategic partner.
- Lead business reviews focused on engagement, outcomes, customer value, and long-term success.
- Build strong relationships with benefits leaders, HR teams, consultants, and executive stakeholders.
- Partner cross-functionally to advocate for customer needs and deliver an exceptional customer experience.
- Identify customer risks, expansion opportunities, and strategic initiatives that strengthen partnerships.
- Share customer feedback internally to improve products, processes, and overall customer experience.
View Full Description & ApplyYou'll be redirected to the employer's site
