Partner Success Manager (MSP Per Client) (Spanish Speaking)

New

Remote positions open to the US only.Full-TimeMiddle

SalaryUSD 46400 - 57000 / year including base, bonuses, and commissions

Apply NowOpens the employer's application page

Job Details

Languages: English, Spanish
Experience: 2+ years
Required Skills: CybersecuritySalesforceAccount ManagementCRMCustomer SuccessSaaS

2+ years of customer success, account management, or partner-facing experience.
Experience in SaaS, cybersecurity, or technology environments.
Familiarity with channel partners, resellers, or managed service providers.
Bilingual fluency in English and Spanish for professional meetings and communication.
Strong relationship-building skills with diverse stakeholders from technical contacts to executive leadership.
Proven ability to manage multiple relationships, track renewals, and identify growth opportunities.
CRM proficiency with hands-on experience in Salesforce or similar platforms.
Results-oriented mindset with a partner-first attitude.
Strong organizational skills to manage concurrent projects and follow through on commitments.

Build and maintain strong relationships with MSP partners by understanding their business objectives, client needs, and growth strategies.
Guide partners through structured onboarding for each new customer deployment, including product training and best practice workshops.
Track customer usage patterns, adoption metrics, and health indicators across partner portfolios to proactively drive engagement.
Conduct regular check-ins and quarterly business reviews with partner stakeholders at all levels.
Collaborate with internal technical and pricing teams to resolve complex issues, coordinate renewals, and deliver a cohesive partner experience.
Identify and pursue expansion opportunities to meet or exceed bookings targets.
Maintain accurate records of partner interactions and opportunities in Salesforce.

View Full Description & ApplyYou'll be redirected to the employer's site