- Serve as executive sponsor for largest and most strategic provider groups.
- Drive revenue and network performance through proactive engagement and retention strategies.
- Define team strategy and operational rhythms to achieve growth and retention targets.
- Implement AI-enabled tools and automation to increase team capacity and efficiency.
- Partner with Member Services, Claims, Clinical, and Product teams to align workflows.
- Lead, mentor, and develop a team of network and territory managers.
SalesforceJiraAccount Management