Social Media Manager & General Virtual Assistant
New
PhilippinesFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceReportingData entryDigital Marketing
Requirements
- Previous experience in digital marketing, customer service, or administrative support.
- Familiarity with social media platforms and scheduling tools.
- Proficiency in CRM software and email marketing tools.
- Basic knowledge of website content management systems.
- Excellent organizational skills with attention to detail.
- Ability to manage multiple priorities effectively.
- Proactive and adaptable mindset for task prioritization.
- Excellent verbal and written communication skills.
- Willingness to learn and work with diverse systems.
- Ability to manage tasks independently with minimal supervision.
Responsibilities
- Plan, schedule, and post content across social media platforms including Facebook, Instagram, and LinkedIn.
- Engage with followers by responding to comments and messages.
- Track and analyze social media engagement to refine strategies.
- Assist clients with inquiries via email, phone, and chat support.
- Prepare and send digital performance reports using tools like January Spring dashboard.
- Manage digital ad updates and coordinate ad material preparation.
- Create and schedule email marketing campaigns and newsletters.
- Maintain and update website content including coupons and magazine PDF uploads.
- Monitor and document call performance data for reporting.
- Maintain and update CRM records to ensure data accuracy.
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