Social Media Manager & General Virtual Assistant

New
PhilippinesFull-Time
Salary not disclosed
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Job Details

Required Skills
Customer serviceReportingData entryDigital Marketing

Requirements

  • Previous experience in digital marketing, customer service, or administrative support.
  • Familiarity with social media platforms and scheduling tools.
  • Proficiency in CRM software and email marketing tools.
  • Basic knowledge of website content management systems.
  • Excellent organizational skills with attention to detail.
  • Ability to manage multiple priorities effectively.
  • Proactive and adaptable mindset for task prioritization.
  • Excellent verbal and written communication skills.
  • Willingness to learn and work with diverse systems.
  • Ability to manage tasks independently with minimal supervision.

Responsibilities

  • Plan, schedule, and post content across social media platforms including Facebook, Instagram, and LinkedIn.
  • Engage with followers by responding to comments and messages.
  • Track and analyze social media engagement to refine strategies.
  • Assist clients with inquiries via email, phone, and chat support.
  • Prepare and send digital performance reports using tools like January Spring dashboard.
  • Manage digital ad updates and coordinate ad material preparation.
  • Create and schedule email marketing campaigns and newsletters.
  • Maintain and update website content including coupons and magazine PDF uploads.
  • Monitor and document call performance data for reporting.
  • Maintain and update CRM records to ensure data accuracy.
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