Senior Account Manager
New
P
Panorama EducationEducation Technology
United StatesFull-TimeSenior
SalaryBase $93,840 - 138,000 with a variable compensation target of $27,600
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Job Details
- Experience
- 3-5 years
- Required Skills
- Data AnalysisAccount ManagementRelationship management
Requirements
- 3-5 years of experience managing strategic accounts with a focus on retention and expansion.
- Demonstrated ability to navigate complex renewal processes and drive upsells.
- Strong analytical skills to interpret client data, adoption metrics, and leading indicators.
- Exceptional communication and influence skills for interacting with executive stakeholders.
- Ability to take full ownership of a portfolio and maintain accountability for account health.
- Flexibility and adaptability in a fast-paced, dynamic environment.
- Willingness to travel 30-40% for client sites, strategic planning, and in-person meetings.
Responsibilities
- Lead renewal cycles for an assigned portfolio by navigating budget processes and contract nuances.
- Identify and pursue upsell opportunities to expand Panorama’s impact within existing accounts.
- Conduct executive business reviews and in-person strategic planning sessions with stakeholders.
- Create and maintain comprehensive account plans using KPIs to monitor client health and adoption.
- Collaborate with Sales, Customer Experience, and Product teams to align on client success strategies.
- Utilize client metrics and adoption data to inform prioritization and tailor account interactions.
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