Delivery Manager
New
BrazilFull-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- AgileSCRUMStakeholder management
Requirements
- Proven experience as a Delivery Manager, Scrum Master, or similar role in IT environments
- Experience working in AMS (Application Management Services) or run/support operations for critical systems
- Strong knowledge of Agile frameworks, especially Scrum and Kanban
- Experience managing incidents, risks, blockers, and operational performance indicators
- Strong communication, facilitation, and stakeholder management skills
- Ability to manage multiple priorities in fast-paced and high-demand environments
- Proactive, resilient, and ownership-driven mindset with strong accountability
- Ability to make structured decisions under pressure and in critical situations
Responsibilities
- Facilitate agile ceremonies and promote Scrum and Kanban best practices across teams
- Ensure delivery predictability, quality, and stability within a sustainment (run) environment
- Monitor and analyze key performance indicators such as SLAs, incidents, capacity, and delivery metrics
- Coordinate and support incident resolution, ensuring timely response and restoration of services
- Remove impediments and enable effective communication between technical teams, business, and stakeholders
- Prioritize operational demands based on business impact and urgency
- Drive continuous improvement initiatives to enhance delivery processes and team efficiency
- Support governance and alignment across multiple teams and stakeholders in a complex environment
View Full Description & ApplyYou'll be redirected to the employer's site
