Head of AFC

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Xapo BankFintech / Crypto
Work from anywhere!Full-TimeDirector
Salary not disclosed
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Job Details

Required Skills
Risk ManagementStakeholder management

Requirements

  • Substantial experience leading a first-line financial-crime operation within a regulated bank, fintech, or crypto institution.
  • Proven track record of actively owning and improving operational financial-crime metrics.
  • Deep competence in risk-based calibration of controls to avoid over-blocking.
  • Commercial and capital literacy to manage cost-to-serve and financial efficiency.
  • Executive presence to defend the operating model and risk posture to regulators and the Board.
  • Operational agility to work across distinct regulated entities (Bank and VASP).
  • High-ownership leadership style with a focus on building robust operational coverage.
  • Demonstrated ability to translate incidents into improved first-line standards.

Responsibilities

  • Design, scale, and run end-to-end first-line processes for alerts, RFIs, onboarding, screening, and monitoring.
  • Maintain operation within Board-ratified appetite bands while making definitive judgements.
  • Accountable for AFC metrics including alert volume, manual-review rates, and payment ratios.
  • Partner with the CFO to map capital and cost-to-serve impact for unified financial-crime effectiveness.
  • Represent the first line in Business Unit PGCs as the owner of KYC/AML rules.
  • Manage and develop AFC analysts to eliminate dependencies and ensure operational coverage.
  • Optimize manual-review models to reduce user friction and customer onboarding delays.
  • Partner with CISO and AI teams to increase automated clearance rates and reduce false positives.
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