Senior Product Operations Manager
New
CanadaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5–8+ years
- Required Skills
- SQLBusiness IntelligenceProduct AnalyticsData modelingLooker
Requirements
- 5–8+ years of experience in Product Operations, Product Analytics, Business Intelligence, or related data-driven product roles.
- Proven experience building or scaling product analytics ecosystems in SaaS or platform environments.
- Strong proficiency in SQL.
- Hands-on experience with BI and analytics tools such as Looker, Amplitude, Mixpanel, or similar.
- Deep understanding of KPIs, data modeling, event tracking, and product instrumentation.
- Experience connecting product usage data to business outcomes and strategic decision-making.
- Strong communication skills with the ability to simplify complex data and influence stakeholders across teams.
- Highly organized, process-oriented mindset with strong cross-functional collaboration skills.
- Strategic thinker with the ability to balance high-level vision and detailed execution.
Responsibilities
- Lead deep-dive product and user behavior analyses to uncover insights on usage patterns, friction points, retention drivers, and revenue opportunities.
- Build and maintain scalable reporting frameworks that connect product metrics to business outcomes such as retention, revenue, and customer satisfaction.
- Develop dashboards, templates, and self-service analytics tools that enable product teams to independently access and interpret data.
- Partner with engineering and data teams to define, implement, and maintain event tracking, data models, and governance standards.
- Ensure accuracy, consistency, and reliability of product data across analytics platforms and BI tools.
- Translate complex analytical insights into clear, actionable recommendations for product roadmaps and executive reporting.
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