Global Sales Development Operations Senior Associate
New
G
GitLabDevSecOps
Remote, Germany; Remote, Ireland; Remote, Netherlands; Remote, United KingdomFull-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- GitSalesforceProcess improvementGitLab
Requirements
- Experience working with modern sales and marketing tools such as Salesforce, Outreach, LinkedIn Sales Navigator, Demandbase, and ZoomInfo.
- Required experience using Outreach in an operational or process improvement capacity.
- Ability to maintain and improve business systems, with a focus on workflow design, tool configuration, and operational consistency.
- Strength in identifying problems, investigating root causes, and turning findings into practical process improvements.
- Experience working with data quality, data stewardship, or reporting that supports faster and more reliable sales execution.
- Ability to create clear documentation and deliver training that helps distributed teams adopt tools and processes.
- Experience working asynchronously with cross-functional stakeholders through clear written communication and shared documentation.
- Experience learning and using GitLab and Git.
Responsibilities
- Maintain the performance of sales development tools, including Salesforce, Outreach, ZoomInfo, Demandbase, and LinkedIn Sales Navigator.
- Optimize processes and configurations across the sales development technology stack to improve usability and consistency.
- Create training documentation that helps the sales development team use software tools effectively in their daily work.
- Train sales development team members on core tools and workflows, with clear guidance that supports adoption across regions.
- Audit how tools are being used and identify opportunities to improve setup, governance, and ongoing effectiveness.
- Investigate data quality issues that affect speed to lead and support issue creation and progression to drive resolution.
- Measure and refine Outreach primary collections to improve how data and messaging are managed.
- Assist business partners in evaluating the effectiveness of inbound and outbound sales development motions.
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