Lead Business Analyst - Customer Integrations
New
I
Insurity Insurance Software
Remote - USFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- 8 years’ business analysis experience; 4+ years industry experience
- Required Skills
- Project ManagementBusiness AnalysisChange Management
Requirements
- 8 years of business analysis experience.
- 4+ years of industry experience.
- Bachelor’s degree in a related field or equivalent work experience.
- Experience in customer-facing consulting, professional services, or solution delivery.
- Experience supporting end-to-end integration projects from requirements through go-live.
- Strong proficiency in process analysis, design, and management.
- Demonstrated ability in requirement documentation, including wireframes, use cases, and business rules.
- Experience in change management, coaching, and mentoring.
- Effective presentation, meeting facilitation, and time management skills.
- Ability to work autonomously, collaborate, and adapt to multiple priorities.
- Willingness to travel 0% - 50%.
Responsibilities
- Lead customer requirements gathering process for large and complex efforts.
- Lead end-to-end integration projects from the business side, partnering with customers, their clients, and internal teams.
- Develop, analyze, and document requirements, including business, functional and non-functional specifications.
- Develop customer-focused documentation for software solutions (e.g., Wireframes, Use Cases, business rules, etc.).
- Plan, perform, and support testing efforts, including the coordination of User Acceptance Testing (UAT) and training.
- Lead system design and configuration activities.
- Assist business development team with pre-sales activities and RFPs.
- Provide leadership, coaching, and mentorship to team members.
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