Enterprise Key Account Director
New
F
FactoredAI/ML/Data Services
Latin AmericaFull-TimeDirector
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 8+ years
- Required Skills
- LeadershipAnalytical SkillsProblem SolvingNegotiationCustomer Success
Requirements
- 8+ years of experience in strategic account management, enterprise sales, or customer success.
- Proven track record of managing and growing large, complex, or enterprise-level accounts.
- Strong strategic mindset for designing long-term account growth plans.
- Exceptional relationship-building and negotiation skills with C-suite executives.
- Advanced analytical, problem-solving, and decision-making capabilities.
- Demonstrated leadership in influencing cross-functional teams without direct authority.
- Excellent organizational and prioritization skills for managing multiple accounts.
- Outstanding written and verbal communication skills in English.
Responsibilities
- Own and strengthen executive-level relationships with strategic clients, including C-suite stakeholders.
- Drive strategic account expansion by identifying new opportunities and leading proposals.
- Oversee client satisfaction through structured check-ins and executive business reviews.
- Lead cross-functional teams to resolve escalations and complex service challenges.
- Recommend additional engineers, solutions, or service lines aligned with client roadmaps.
- Collaborate with internal leadership to execute plans for account growth and resource allocation.
- Provide coaching to internal technical teams based on client insights and feedback.
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