Commercial Technical Support Specialist, Molecular Biology

New
G
GenScript/ProBioBiotechnology
Remote in one of these countries: United Kingdom, Germany, or France.Full-TimeMiddle
Salary not disclosed
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Job Details

Languages
Fluent in English.
Experience
1 - 2 years of experience in commercial roles in life science.
Required Skills
Technical support

Requirements

  • MSc or PhD in Immunology, Structural biology, Protein Engineering, Molecular Biology, Biochemistry, Microbiology, Cell Biology, Biotechnology, Medicine or related fields.
  • 1 - 2 years of experience in commercial roles in life science.
  • Strong market research and information analysis capabilities.
  • Excellent cross-departmental collaboration skills.
  • Strong problem-solving and logical thinking abilities.
  • Fluent in English.
  • Willingness to travel up to 50% for business needs.
  • Experience with catalog-based product portfolios (cell separation, cell therapy, or reagents) is a plus.
  • Fluency in German, French, or Chinese is a plus.

Responsibilities

  • Formulate non-sales strategies for the cell separation product line in the European region.
  • Provide technical support and product promotion for immunology cell separation, cell therapy, and reagent product lines.
  • Perform customer mapping and profiling to identify and categorize target client groups.
  • Deliver professional product presentations, technical training, and on-site application guidance to customers.
  • Track market dynamics, industry policies, and competitor technological developments.
  • Collaborate with R&D, marketing, and commercial teams to optimize product performance and promotion.
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