Freight Specialist
New
India, evening/night IST with flexibility based on business needs and DST adjustmentsFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Data AnalysisMicrosoft ExcelGoogle Sheets
Requirements
- Prior experience in logistics, freight operations, transportation coordination, or supply chain roles.
- Familiarity with transportation management systems (TMS) and freight booking workflows.
- Strong analytical skills with ability to work with reports, Excel, Google Sheets, and operational data.
- Excellent multitasking ability across multiple tools, systems, and shipment queues simultaneously.
- Strong problem-solving mindset with ability to act quickly in high-pressure situations.
- Clear verbal and written communication skills for coordinating with internal teams and external stakeholders.
- High attention to detail and strong organizational skills.
- Ability to work in a structured shift schedule (evening/night IST with flexibility based on business needs and DST adjustments).
- Strong sense of ownership, reliability, and accountability in time-sensitive operations.
- Team-oriented mindset with commitment to transparency and real-time issue resolution.
Responsibilities
- Book and manage LTL, partial, and full truckload (FTL) shipments across internal transfers, client orders, inbound, and B2B freight flows.
- Monitor carrier performance closely, proactively identifying and resolving service disruptions or potential delays.
- Optimize freight costs by selecting the most efficient carriers using internal tools and operational guidelines.
- Review open orders and adjust load plans based on shipment attributes such as weight, pallet count, origin, destination, and delivery timelines.
- Track missed pickups and deliveries, ensuring timely recovery and resolution of rolled or delayed shipments.
- Respond to freight-related inquiries and escalations from internal teams and external clients in a timely manner.
- Maintain operational reports and ensure accurate tracking of freight performance metrics.
- Collaborate cross-functionally with operations, carrier partners, and support teams to ensure seamless execution of shipments.
- Ensure compliance with food safety, operational standards, and transportation regulations.
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