Technical Service Representative
New
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3–6 years
- Required Skills
- SalesforceMS Office
Requirements
- Bachelor’s degree in Chemical Engineering, Paint Technology, Chemistry, or related field.
- 3–6 years of experience in the industrial coatings or related manufacturing industry.
- Strong understanding of paint formulation and application processes.
- Proven ability to manage multiple projects and coordinate cross-functional teams effectively.
- Strong problem-solving and analytical skills with a data-driven approach to decision-making.
- Excellent communication and customer relationship management skills.
- Willingness to travel extensively as required by customer and project needs.
- Proficiency in MS Office.
- Familiarity with CRM tools such as Salesforce is a plus.
Responsibilities
- Provide technical support to OEM customers in the mobility and commercial vehicle sector, ensuring optimal application of coating products and processes.
- Manage and coordinate technical trials, product introductions, and approvals on customer production lines.
- Develop and implement standardized operating procedures for coating application and process optimization.
- Conduct troubleshooting activities related to product performance, application issues, and color matching challenges.
- Deliver technical training, audits, and on-site support for OEMs and their vendors.
- Collaborate with cross-functional teams including R&D, marketing, sales, and operations to support product strategy execution.
- Monitor, analyze, and report key operational data such as paint consumption and product performance metrics.
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