Staff Technical Program Manager

HeadwayMental Healthcare

RemoteFull-TimeStaff

Salary$190.4K - $238K; $190.4K – $238K • Offers Equity

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Job Details

Required Skills: Cross-functional Team LeadershipStakeholder managementProcess improvement

Proven experience owning outcomes end-to-end for complex, high-impact programs.
Experience bridging technical and cross-functional domains including engineering, operations, finance, and compliance.
Expertise in structuring ambiguous problems and establishing clarity in fast-moving environments.
Track record of transforming operational chaos into efficient, repeatable processes.
Strong collaboration skills with the ability to influence without authority.
Executive presence with the ability to communicate technical complexity to senior leadership.
Experience implementing tooling, frameworks, and playbooks that deliver measurable improvements.
Ability to manage technical dependencies and balance competing priorities.
Comfort working with high autonomy and minimal guidance.

Lead critical, high-impact technical programs across Insurance platform including driving key technical initiatives, optimization of systems and processes, and financial remediation initiatives.
Drive end-to-end cross-team programs by coordinating cross-functional planning and execution to reduce operational costs and manual workflow inefficiencies.
Establish repeatable playbooks, tooling, and systematic improvements for cyclical operational challenges.
Lead key data rearchitecture initiatives, delivering on a modernization of our data systems, observability, and accelerate decision-making velocity across R&D.
Spearhead financial remediation programs across R&D, driving year-over-year improvements.
Navigate complex stakeholder landscapes across engineering, product, operations, finance, and compliance teams to drive alignment on technical strategy and execution.

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