Freight Specialist
New
S
ShipBob, Inc.Logistics & Fulfillment
Remote in India, 5:30 PM IST to 2:30 AM IST, with a flexibility of ±2 hoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Analytical SkillsMicrosoft ExcelProblem SolvingGoogle Workspace
Requirements
- Excellent multitasking ability across several platforms.
- Flexibility on schedule, including potential overtime or late hours.
- Solid analytical skills with experience in reporting.
- Proficiency in Excel and Google tools.
- Experience managing freight within a Transportation Management System (TMS).
- Demonstrated problem-solving skills.
- Excellent verbal and written communication skills.
- Reliability to manage workload and planning ahead.
Responsibilities
- Work independently to identify, investigate, and proactively solve carrier service disruptions.
- Manage LTL and TL transportation spend by identifying the lowest cost carrier.
- Strengthen key performance indicators by monitoring carrier and facility performance.
- Review open orders and optimize load plans based on shipment attributes.
- Book less-than-truckload (LTL), partial, and full truckload (FTL) shipments.
- Address freight inquiries and escalations from internal teams and merchants.
- Track missed delivery and pick-up appointments and recover rolled shipments.
- Maintain multiple reports specific to Freight team standard work.
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