Technical Business Analyst (Payments)
New
A
Arbor EducationEducation Technology
United KingdomContractMiddle
SalaryUp to £48,000
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Job Details
- Required Skills
- Business AnalysisStakeholder management
Requirements
- Proven experience working in a technical business analysis role.
- Experience working with cross-functional teams including engineering, design, and customer success.
- Proven experience working on payments products.
- Experience working on complex technical requirements across multiple domains.
- Ability to effectively leverage data and metrics to make informed decisions.
- Ability to translate complex problems into meaningful solutions.
- Exemplary communication and stakeholder persuasion skills.
- Comfortable working with remote teams.
- Passion for building user-centric products.
- Experience in the Payments, Finance or EdTech sector is desirable.
Responsibilities
- Collaborate with the Payments Senior Product Manager to shape, challenge and deliver a strategic product roadmap.
- Decompose high-level product initiatives into detailed user stories, functional specifications and acceptance criteria.
- Document current and future-state workflows using data flow diagrams, sequence diagrams, and system schemas.
- Define detailed business rules, data validations, and error-handling scenarios for technical solutions.
- Partner with security and compliance stakeholders to ensure adherence to data protection and PCI compliance.
- Act as the primary technical point of contact for the 2nd Line Support team, triaging bugs and system queries.
- Use data-driven iteration and testing to measure impact and inform adjustments.
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