Senior Partner Success Manager
New
S
SupermetricsMarTech/AdTech SaaS
This role is fully remote, with hiring available in the following states: Delaware, Illinois, Michigan, Pennsylvania, Florida, Indiana, New Jersey, South Carolina, Georgia, Maryland, New York, Texas, Massachusetts, North Carolina, Vermont, and Virginia.Full-TimeSenior
Salary$90K to $120K USD annually
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Job Details
- Experience
- 3–6 years
- Required Skills
- SalesforceRESTful APIsSaaS
Requirements
- 3–6 years in partner success, channel enablement, or technical account management in SaaS.
- Technically fluent: comfortable discussing data pipelines, APIs, and data warehouse architecture (Snowflake, BigQuery, Databricks).
- Proven experience managing a portfolio of partner relationships.
- Experience using AI tools habitually to create value for marketing and data teams.
- Experience with PartnerStack, Crossbeam, or comparable partner tooling.
- Strong written and verbal communication skills with the ability to adjust communication register.
- MarTech/AdTech SaaS background.
- Experience across SI and technology partners.
- Familiarity with Supermetrics or adjacents like Fivetran, Funnel, or Windsor.ai.
Responsibilities
- Own onboarding for new partners in NAM, product training, certification, data architecture guidance, and joint value proposition development.
- Guide partners on Supermetrics use cases, data warehouse and AI integrations, and analytics implementations including MTA, MMM, and data activation.
- Build and maintain success plans with clear milestones, regular check-ins, and forward momentum on partner revenue and capability goals.
- Monitor engagement signals and relationship health across your portfolio, flagging at-risk partners early to develop intervention plans.
- Synthesize partner feedback and surface recurring themes to internal Product and Engineering teams.
- Manage partner tooling accuracy across PartnerStack, Crossbeam, Sana, Suger, and Salesforce in collaboration with RevOps.
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