Senior Delivery Lead
New
C
CamundaEnterprise Software
United States, United Kingdom, Singapore, or elsewhere via Remote.comFull-TimeSenior
SalaryUnited States: $146,400.00 to $236,000.00; United Kingdom: £91,900.00 to £151,100.00; Singapore: S$181,800.00 to S$272,600.00
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Job Details
- Experience
- 3+ years
- Required Skills
- Project ManagementAgileStakeholder managementSoftware EngineeringSaaS
Requirements
- 3+ years of experience in a (Technical) Delivery Lead / Project Management role in the Enterprise Software or SaaS industry
- Proven track record in leading (agile) customer-facing PS implementation engagements
- Experience aligning multi-party teams on cadence and Definition of Done
- Ability to ensure predictable increments/releases delivered on time, on budget and to high quality
- Advanced communication skills to explain complex concepts clearly and persuasively
- Demonstrated empathy in customer interactions
- Strong aptitude for strategic thinking and innovative problem-solving
- Understanding of how PS engagements in an ARR-driven enterprise software business improve retention and enable expansion
- Ability and/or willingness to use Camunda product
- Familiarity with software engineering, process orchestration and automation is a strong plus
Responsibilities
- Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan (scope, milestones, dependencies, budget) and driving execution against it
- Keep the implementation team (Camunda, customer, partners) aligned on goals, outcomes, ways of working and budget, ensuring shared accountability and focus
- Drive scope decomposition, estimation, and change control; make trade-offs explicit (scope/time/quality) and protect delivery commitments
- Own stakeholder communication: provide clear, evidence-based status, align expectations and drive timely decisions with customers, the Camunda Account team as well as with internal leadership
- Proactively identify and mitigate delivery risks and remove blockers with technical credibility
- Captures learnings from engagements to iterate on Camunda’s Professional Service delivery excellence framework
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