Account Director, Client Strategy

New
D
DirectiveB2B Marketing
Remote - United StatesFull-TimeSenior
SalaryCompensation for this role includes a competitive base salary
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Job Details

Experience
7–12 years
Required Skills
SEOAccount Management

Requirements

  • 7–12 years of experience in agency or client services roles.
  • Significant exposure to B2B SaaS or technology clients.
  • Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio.
  • Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps.
  • Ability to connect marketing execution to business outcomes.
  • Experience partnering with VP-, CMO-, and CRO-level client stakeholders.
  • Demonstrated ability to operate with autonomy, commercial rigor, and executive presence.
  • Driven to stay ahead of industry trends, including AI and automation in marketing and operations.

Responsibilities

  • Serve as the senior, day-to-day strategic lead for enterprise and high-growth clients, owning executive communication and long-term partnership value.
  • Develop and execute renewal, upsell, and cross-sell strategies tied directly to NRR performance.
  • Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps, ensuring cohesive execution and reporting.
  • Own portfolio economics including forecasting, margin health, scope control, and renewal negotiations.
  • Translate performance data into clear business narratives that connect marketing execution to revenue impact.
  • Partner with channel leads, PMs, and operations to align priorities, manage risk, and maintain delivery excellence.
  • Proactively identify client risks and mitigate issues before escalation to executive leadership.
  • Mentor strategists, analysts, and project teams to elevate strategic thinking and commercial accountability.
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Compensation for this role includes a competitive base salary
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