Business Analyst
New
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum of 3 years
- Required Skills
- SQLBusiness AnalysisMicrosoft ExcelCRM
Requirements
- Bachelor’s degree in Information Technology, Engineering, or a related field.
- Minimum of 3 years of relevant experience in business analysis, product support, operations, or similar roles.
- Strong analytical and problem-solving skills with high attention to detail and structured thinking.
- Experience working with stakeholders to gather requirements and translate them into functional documentation.
- Familiarity with tools such as CRM systems, SQL, and advanced Excel is an advantage.
- Excellent written and verbal communication skills with the ability to manage multiple stakeholders effectively.
- Ability to balance multiple priorities, manage deadlines, and deliver consistent progress in a dynamic environment.
- Strong interest in technology and its application to improving operational efficiency and processes.
Responsibilities
- Gather, analyze, and document business requirements from internal teams to support the development of tools, automation, and system enhancements.
- Evaluate and recommend software solutions that improve operational efficiency, working with external vendors, consultants, and internal technical teams.
- Test and validate applications and tools against documented requirements to ensure full functionality and alignment with business needs.
- Support data management activities including validation, bulk uploads, reconciliation, and ensuring data consistency across systems.
- Provide ongoing operational support, including issue tracking, troubleshooting, and contributing to process improvements and automation initiatives.
- Act as a liaison between multiple stakeholders to ensure smooth communication and successful delivery of technology solutions.
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