- Interview people doing the work and observe their workflows over screen-share on client engagements.
- Conduct discovery with users of Ajaia’s own products.
- Synthesize findings into user needs, distinguishing them from requests and documenting the evidence.
- Create user journeys, wireframes, and prototypes that engineers can build from.
- Design human sign-off checkpoints into workflows.
- Test designs with real users before production code is written.
- Use evidence to challenge stakeholder feature lists and explain recommendations.
- Maintain design standards across Ajaia’s product suite.
- Prototype with AI tools and assess when AI-generated work needs to be rebuilt by hand.
- Hand off build-ready design work and collaborate with engineers to keep implementation aligned with design intent.
Prototyping