- Build working automations and scripts to solve problems efficiently.
- Read code and specs to proactively identify potential production issues.
- Manage complex backlogs, risk lists, and overlapping client deadlines.
- Triage incoming requests and prioritize work effectively.
- Communicate status, risks, and updates clearly and honestly to clients in writing and speaking.
- Conduct client calls and team standups within the US Eastern time zone.
- Own the end-to-end delivery plan including sequencing, dependencies, and timelines.
- Unblock technical team decisions and take ownership of those calls.
- Escalate risks immediately to prevent project delays.
- Define clear completion criteria for deliverables before engineering begins.
Risk ManagementScripting