Systems Administrator
New
G
GSD StaffingIT Consulting MSP
Guatemala, GT / Colombia / Mexico / El Salvador / Belize (Candidates preferred from LATAM countries)Full-TimeMiddle
Salary2,500 USD per month
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Job Details
- Experience
- 3–5 years
- Required Skills
- PythonAzure
Requirements
- 3–5 years of hands-on experience in a Managed Service Provider (MSP) environment
- Strong expertise in RMM and PSA platforms, enterprise security tools, and automation platforms
- Excellent communication skills for explaining technical concepts to non-technical stakeholders
- Proven project management skills and ability to meet deadlines
- Self-motivated, detail-oriented, and committed to thorough documentation
- Willingness to learn and adopt new tools, particularly RPA and AI-based automation
Responsibilities
- Manage internal technology systems including RMM, PSA, EDR, SIEM, DNS filtering, ITDR, application whitelisting, and RPA platforms
- Develop, optimize, and document automation workflows to improve operational efficiency
- Serve as the technical escalation point for Level 1 and Level 2 support teams
- Execute IT projects within timelines and budgets, coordinating across teams
- Maintain robust security posture across all internal and client-facing systems
- Mentor junior team members and provide guidance on best practices
- Report on technical metrics, project progress, and system performance to leadership
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