Snr. Employee Relations Partner
New
K
KnowBe4Cybersecurity
Remote positions open to the US only.Full-TimeSenior
Salary$95,000 - $100,000
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Job Details
- Experience
- 5+ years of overall HR experience, with a minimum of 3 years dedicated specifically to Employee Relations.
- Required Skills
- Microsoft OfficeGoogle Workspace
Requirements
- 5+ years of overall HR experience, including a minimum of 3 years dedicated specifically to Employee Relations.
- Proven track record of leading complex US-based investigations from start to finish.
- 2+ years of customer service or client-facing experience.
- Deep understanding of US federal, state, and local employment laws, including Title VII, ADA, and ADEA.
- Direct experience partnering with employment legal counsel.
- Exceptional documentation practices and understanding of dispute resolution methodologies.
- High level of precision and detail-orientation with strong critical thinking skills.
- Bachelor’s degree in Employee Relations, Human Resources, or a related field (or equivalent work experience).
- Proficiency with Google Workspace and MS Office (Word, Excel).
- Ability to remain tactful, objective, and persuasive in confrontational or high-stakes situations.
Responsibilities
- Serve as the primary point of contact and trusted advisor for US People Managers regarding employee grievances, corrective action alignment, and workplace conflict resolution.
- Independently lead and manage complex, sensitive workplace investigations from end-to-end for US operations, including allegations of harassment, discrimination, retaliation, misconduct, policy breaches, and workplace violence.
- Interview witnesses, collect and evaluate evidence, draft comprehensive investigation reports, and deliver objective, actionable recommendations to leadership.
- Apply advanced expertise in US federal, state, and local labor laws to ensure compliance and partner directly with Employment Legal, HR Business Partners, and Senior Executives.
- Proactively monitor and analyze employee relations metrics, ticket trends, and attrition data within the HRIS to design targeted risk-mitigation strategies.
- Provide expert coaching on the corrective action process, conflict resolution, and performance management execution.
- Draft and execute disciplinary actions, up to and including terminations, ensuring thorough and accurate documentation within the HRIS.
- Design, draft, and administer proactive company-wide Employee Relations policies and deliver targeted training sessions for US managers.
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