Director, People Operations & Global Compliance
New
B
Billtrust US CareersB2B Accounts Receivable
Location: RemoteFull-TimeDirector
Salary180,000 - 219,000 USD per year
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Job Details
- Experience
- 7+ years of experience in HR operations, business operations, strategy execution, or a Chief of Staff function
- Required Skills
- Data AnalysisChange Management
Requirements
- 7+ years of experience in HR operations, business operations, strategy execution, or a Chief of Staff function.
- Multi-country HR compliance experience across at least 3 jurisdictions.
- Hands-on knowledge of statutory employment requirements, works council obligations, and country-specific policy management.
- Proven experience managing HR system and vendor relationships, including holding vendors accountable to SLAs.
- Demonstrated ability to translate strategy into execution and build governance frameworks in ambiguous environments.
- Strong cross-functional collaboration and influence skills across Finance, IT, Legal, and business stakeholders.
- Track record driving AI adoption, including hands-on use of agentic tools and automation workflows.
- Strong executive communication skills with experience producing leadership materials and operational dashboards.
- Experience in a PE-backed or high-growth B2B technology company (preferred).
- Familiarity with HR technology ecosystems like Dayforce, Greenhouse, or BetterWorks (preferred).
- Background in HR transformation or organizational effectiveness (preferred).
- Experience with European employment law, including GDPR-adjacent HR data obligations (preferred).
Responsibilities
- Lead the translation of People strategy into execution by building workstreams, governance frameworks, and accountability structures.
- Manage HR technology stack, vendor relationships, and system performance with data-backed recommendations to the CPO.
- Proactively identify and resolve operational risks, dependencies, and blockers using AI-powered reporting tools.
- Redesign and automate HR processes and workflows to improve efficiency and execution quality.
- Drive the adoption and integration of AI-enabled tools and agentic workflows within the People function.
- Oversee global HR compliance, including employment law and statutory requirements across the US, UK, Netherlands, Germany, Poland, Belgium, and India.
- Partner with the Chief Legal Officer on works council obligations and employment law changes.
- Maintain the global employee handbook and country-specific policies to ensure legal defensibility.
- Lead internal compliance audits and proactive remediation efforts to ensure audit-readiness.
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