Director, Business Technology Operations
New
USFull-TimeDirector
SalaryCompetitive base salary with performance-based incentives
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Job Details
- Experience
- 10+ years
- Required Skills
- AgileMicrosoft Power BISalesforceSnowflake
Requirements
- 10+ years of experience in business technology, Salesforce ecosystems, or revenue operations platforms
- Strong hands-on Salesforce expertise (Sales Cloud, Service Cloud, Experience Cloud, CPQ/Revenue Cloud preferred)
- Experience managing and optimizing marketing technology stacks (e.g., Marketo, HubSpot, or equivalent tools)
- Proven ability to design and deliver complex system integrations using APIs, middleware, and data platforms
- Strong leadership experience managing technical teams (6–8+ people) with a focus on mentoring and development
- Deep understanding of B2B sales processes, lead management, and revenue operations frameworks
- Strong analytical skills with experience building executive dashboards and BI solutions (Power BI, Snowflake, or similar)
- Demonstrated success delivering large-scale digital transformation and automation initiatives
- Experience working with Agile methodologies and driving cross-functional execution
- Strong communication skills with the ability to influence senior stakeholders and C-level executives
- Experience with data governance, compliance frameworks (GDPR/CCPA), and enterprise security standards
- Ability to balance strategic planning with hands-on execution
Responsibilities
- Develop and lead the 18-month strategy and roadmap for sales and marketing technology systems aligned with business and revenue goals
- Optimize the end-to-end lead-to-cash lifecycle through process redesign, automation, and Agile delivery practices
- Architect and enhance a complex Salesforce ecosystem (Sales Cloud, Service Cloud, Experience Cloud) and integrated business applications
- Oversee marketing technology platforms, including automation, attribution, and customer data systems
- Lead enterprise-wide AI and automation initiatives to eliminate manual workflows
- Manage executive reporting, dashboards, and analytics using tools such as Salesforce, Power BI, and Snowflake
- Lead a technical team of analysts and administrators
- Serve as the primary liaison between technology teams and executive stakeholders
- Manage vendor relationships, strategic partnerships, and contract oversight
- Drive change management, adoption strategies, and continuous improvement
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