Senior Customer Success Manager

New
United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Languages
English
Experience
3-5 years
Required Skills
SAPAccount ManagementCustomer Success

Requirements

  • 3-5 years experience within a Financial (Accounts Payable), Technical, Business Administrative, or SAP FI/CO Analyst setting.
  • Strong written and communication skills in English.
  • Excellent communication, interpersonal, problem-solving, presentation, and organizational skills.
  • Team spirit and the ability to take responsibility for tasks.
  • Ability to adapt quickly.

Responsibilities

  • Regularly check in with customers to maintain open communication.
  • Present and demo software solutions to customers.
  • Coordinate sales efforts for services and license revenues.
  • Prepare and submit sales contracts.
  • Drive product value for active users.
  • Develop trusted advisor relationships with executive sponsors.
  • Prepare weekly and monthly reports.
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