Technical Program Manager - Marketplace Integrations

New

United States - RemoteFull-TimeMiddle

Salary$110,000-$160,000 per year

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Job Details

Experience: 3+ years client-facing technical project management experience; 5+ years preferred.
Required Skills: Project ManagementRESTful APIsCRMPrompt Engineering

3+ years client-facing technical project management experience at a B2B SaaS company.
Comprehensive expertise in API standards and protocols, along with practical experience in API integrations.
Experience using AI tools (e.g., ChatGPT, Copilot, Claude) to accelerate communication, data analysis, prompt engineering, or documentation.
Experience as an IT Project Manager capable of leading technical teams from a strategic business standpoint.
Ability to foster strong relationships with trading partners, vendors, and internal teams.
Effective communication skills for stakeholder alignment and project execution.
Ability to work in fast-paced environments and manage multiple projects simultaneously.
Bachelor’s degree required; Master’s degree preferred.
5+ years of total experience in program management preferred, ideally in ERP, EDI, CRM, or eCommerce.

Provide project oversight and strategic direction of electronic data interchange (EDI) systems and API integrations.
Act as project lead and work closely with cross-functional teams to streamline business processes, improve data accuracy, onboard new clients, and enhance communication with partners and clients.
Consult with internal teams and clients in the analysis of technical integration requirements.
Organize, analyze, and control the activities of engineering and implementation teams.
Track and report development and onboarding status to teams and clients.
Oversee documentation processes for product changes and updates.
Manage product release cycles, coordinating between teams to ensure smooth rollouts and client transitions.

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