Technical Program Manager - Marketplace Integrations

New
R
Rithum LinkedIn BoardB2B SaaS / E-commerce
United States - RemoteFull-TimeMiddle
Salary$110,000-$160,000 per year
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Job Details

Experience
3+ years client-facing technical project management experience; 5+ years preferred.
Required Skills
Project ManagementRESTful APIsCRMPrompt Engineering

Requirements

  • 3+ years client-facing technical project management experience at a B2B SaaS company.
  • Comprehensive expertise in API standards and protocols, along with practical experience in API integrations.
  • Experience using AI tools (e.g., ChatGPT, Copilot, Claude) to accelerate communication, data analysis, prompt engineering, or documentation.
  • Experience as an IT Project Manager capable of leading technical teams from a strategic business standpoint.
  • Ability to foster strong relationships with trading partners, vendors, and internal teams.
  • Effective communication skills for stakeholder alignment and project execution.
  • Ability to work in fast-paced environments and manage multiple projects simultaneously.
  • Bachelor’s degree required; Master’s degree preferred.
  • 5+ years of total experience in program management preferred, ideally in ERP, EDI, CRM, or eCommerce.

Responsibilities

  • Provide project oversight and strategic direction of electronic data interchange (EDI) systems and API integrations.
  • Act as project lead and work closely with cross-functional teams to streamline business processes, improve data accuracy, onboard new clients, and enhance communication with partners and clients.
  • Consult with internal teams and clients in the analysis of technical integration requirements.
  • Organize, analyze, and control the activities of engineering and implementation teams.
  • Track and report development and onboarding status to teams and clients.
  • Oversee documentation processes for product changes and updates.
  • Manage product release cycles, coordinating between teams to ensure smooth rollouts and client transitions.
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$110,000-$160,000 per year
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