Operations & Data Entry Associate
New
S
SuperStaffCustomer Success
Makati City, Metro Manila, Philippines. Angeles, Pampanga, Philippines, 9:00 AM to 5:00 PM, aligned with the US-based Customer Success teamFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Attention to detailWritten communicationData entryCRMHubSpotSlack
Requirements
- Comfort with Slack as a primary communication tool.
- Ability to ask questions proactively and follow up.
- Ability to navigate and work across multiple systems simultaneously.
- Strong attention to detail and organizational skills.
- Ability to work independently and manage competing deadlines.
- Proficiency in online tools and information retrieval.
- Experience with CRM platforms, HubSpot preferred.
- Strong written communication skills in English.
- Comfortable in a task-oriented, process-driven work environment.
- Eager to learn and adapt as processes evolve.
Responsibilities
- Build registration pages for CE events on the platform using details from proposal forms.
- Ensure accuracy of event titles, dates, credit types, and descriptions before publishing.
- Conduct quality control checks on event setups.
- Update HubSpot records with registration counts and event data.
- Maintain clean and consistent data across systems, flagging any discrepancies.
- Communicate proactively with the Customer Success team via Slack.
- Participate in onboarding walkthroughs and workflow demos.
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