Delivery Manager, Self-Service
New
Russia / CIS / Baku / Armenia / Almaty / Cyprus / Georgia / Perm / Poland / SerbiaFull-TimeMiddle
Salary55,000 - 95,000 USD per year
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Job Details
- Languages
- Fluent English
- Experience
- 3+ years
- Required Skills
- Project ManagementJiraCross-functional Team LeadershipStakeholder managementConfluence
Requirements
- 3+ years of program, project, or delivery management experience in a technology or platform organization
- Demonstrated experience managing cross-team dependencies and stakeholder communication in a multi-team or multi-product environment
- Proficiency with Jira and Confluence for tracking, reporting, and documentation
- Strong written and verbal communication, with experience producing status updates, meeting materials, and operational documentation
- Ability to work independently, manage competing priorities, and proactively identify and escalate issues
- Track record of establishing and improving operational processes
- Fluent English
Responsibilities
- Own the delivery plan and timeline for the program rollout across an expanding set of products and their landing experiences
- Maintain a current dependency map across Product, Engineering, Design, and Marketing; identify and escalate risks and blockers
- Coordinate cross-functional launch readiness for each new product release
- Track progress in Jira and keep delivery status accurate and current
- Prepare and run recurring program meetings, capture action items, and follow them through to completion
- Publish a regular status update covering progress, upcoming launches, and active blockers
- Act as the primary point of contact for coordination questions across teams
- Design and operate the collaboration framework connecting launched products with partner departments
- Operate the request intake and tracking system
- Capture feedback from product teams and synthesize recurring themes into input for product prioritization
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