Central Scheduling Specialist

New
U
Upstream RehabilitationHealthcare Rehabilitation
Must reside in the United StatesFull-TimeEntry
Salary not disclosed
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Job Details

Required Skills
Customer serviceMicrosoft OfficeTime ManagementData entry

Requirements

  • High School Diploma or equivalent.
  • Excellent communication and customer service skills.
  • Strong attention to detail and organizational abilities.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
  • Experience with EMR or patient management systems.
  • Ability to multitask and work effectively with minimal supervision.
  • Efficient time management skills to meet deadlines.
  • Willingness to work Monday through Friday during normal business hours.
  • Availability for occasional evening or weekend special events as required.

Responsibilities

  • Answer all incoming calls and manage correspondence via mail, faxes, and phone messages.
  • Schedule new patient evaluations according to physician practice protocols.
  • Create new patient cases and accurately enter demographics during initial intake calls.
  • Explain clinic locations and first-visit details to new patients.
  • Obtain and document workers' compensation benefit authorizations in the EMR system.
  • Coordinate with referral sources and clinicians to transmit job descriptions and therapy orders.
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