Salesforce Consultant, Field Service

New
Remote - India (Bengaluru, Chennai, Gurugram, Hyderabad, Noida, or Pune Only)Full-TimeMiddle
Salary not disclosed
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Job Details

Experience
2+ years project experience
Required Skills
Project ManagementSalesforce

Requirements

  • 2+ years of project experience in a hands-on position
  • 1+ years of experience with Salesforce in a development or configuration capacity
  • Understanding of Customer Service and Field Service business operations
  • Experience solving complex use cases utilizing the breadth of the Salesforce platform
  • Hands-on experience building custom applications, Lightning Experience, and Field Service Mobile App Extensions
  • Proficiency with Visual Flows, Process Builders, and SLAs/Entitlement Processes
  • Understanding of release management, application lifecycle management, and development lifecycle/deployment best practices
  • Client-facing experience in pre-sales, project management, discovery, and design
  • Ability to deliver solution options to customers
  • Strong understanding of enterprise application architecture

Responsibilities

  • Work with customers to define requirements, propose, and deliver solutions
  • Architect and build best-in-class implementations of Service Cloud and Field Service
  • Configure Salesforce Solutions using point and click tools like Process Builder and Visual Flows
  • Understand and leverage the Salesforce Platform to implement scalable solutions
  • Partner with the Artificial Intelligence team to create innovative Salesforce solutions
  • Acquire new technical expertise and understand latest Salesforce features and major launches
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