CRM Solutions Consultant
New
IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 7–10+ years of experience in enterprise applications, 4+ years of experience in solution design
- Required Skills
- SQLAgileSalesforceCRMHubSpotNetSuite
Requirements
- 7–10+ years of experience in enterprise applications with exposure to CRM, CPQ, and revenue systems.
- 4+ years of experience in solution design, business analysis, and end-to-end CRM implementations.
- Deep hands-on expertise in HubSpot, Salesforce (Apex, LWC, Flows), CPQ, Certinia, NetSuite, and Workato/iPaaS tools.
- Strong understanding of Lead-to-Cash processes, SaaS metrics (MRR, ARR, NRR), and financial system integrations.
- Proficiency with SQL/SOQL, data modeling, APIs, and system architecture.
- Proven ability to lead Agile delivery cycles using tools such as Jira, Confluence, or Azure DevOps.
- Strong communication, stakeholder management, and analytical problem-solving skills.
- Experience in QA planning, SIT/UAT execution, and regression testing frameworks.
- Salesforce, CPQ, or Certinia certifications are a plus.
Responsibilities
- Lead cross-functional discovery workshops to gather and structure business requirements.
- Translate operational needs into detailed user stories, process flows, and BRDs.
- Perform fit-gap analysis to determine optimal use of OOTB features versus custom development.
- Design and configure solutions across HubSpot, Salesforce, CPQ, Certinia, and NetSuite.
- Build and manage Workato-based integrations for automation and system-to-system synchronization.
- Lead QA strategy, system integration testing (SIT), and UAT cycles.
- Conduct root cause analysis to resolve cross-system issues and improve performance.
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