Director, Compliance
New
Remote-first team that supports a network of licensed customs broker partners and ABI users throughout the US and Canada, weekend, holiday, and ongoing time zone coverage plans to support business continuity across the US and CanadaFull-TimeDirector
SalaryCompetitive salary, Equity participation
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Job Details
- Experience
- Minimum 10 years in customs brokerage, trade compliance, account management or a combination
- Required Skills
- Project ManagementAccount ManagementData analytics
Requirements
- Minimum 10 years in customs brokerage, trade compliance, or account management.
- Valid U.S. Customs Broker License issued by CBP or Certified Customs Specialist (CCS) designation.
- Proficiency with ACE or similar data and analytics tools.
- Ability to articulate and translate complex concepts to various audiences.
- Experience pioneering emerging technologies in operations.
- Project management skills with ability to track deliverables and manage risks.
- Experience liaising with CBP, CBSA, PGAs, and other government agencies.
- Knowledge of specialized programs such as AD/CVD, C-TPAT, duty drawback, FTAs, and tariff programs.
- Familiarity with various modes of transport and cross-border operations.
Responsibilities
- Act as a knowledge leader in customs compliance as an escalation point for Internal Stakeholders.
- Supervise a team of Broker Partner Success and Post-Entry Analysts remotely.
- Coordinate weekend, holiday, and ongoing time zone coverage plans to support business continuity.
- Support pre- and post-entry activity including clearance, exception management, and government agency requests.
- Manage PSCs/Protests tracking in the US and Corrections/Adjustments in Canada.
- Conduct ongoing meetings with broker partners and ABI users.
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