Supervisor & Project Manager (Food Supply Chain Operations)
New
S
Scale VirtuallyFood Supply Chain
Philippines, US-aligned working hoursContractManager
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Project ManagementOperations ManagementCustomer serviceCRMGoogle WorkspaceSlack
Requirements
- Demonstrated experience in operations management, customer service leadership, supply chain coordination, or project management.
- Strong English communication skills with the ability to remain professional under pressure.
- Proven ability to resolve operational issues independently before escalating.
- Exceptional attention to detail in documentation, order management, and system maintenance.
- Ability to thrive in dynamic, fast-paced environments with frequently changing priorities.
- Action-oriented mindset with the capability to make progress without detailed step-by-step instructions.
- Proficiency in Google Workspace (Docs, Sheets, Gmail), Slack, and Airtable.
- Experience managing communication and expectations across diverse stakeholders.
- Availability during US-aligned working hours.
- Access to dependable internet and professional communication tools.
Responsibilities
- Serve as primary operational contact across shared inboxes for buyers, vendors, and internal teams with same-day response expectations.
- Monitor order fulfillment from confirmation through delivery, identifying and resolving discrepancies in timelines, pricing, and quantities.
- Oversee end-to-end event operations, including scheduling, material coordination, and real-time issue resolution.
- Manage buyer and vendor onboarding milestones from initiation through activation.
- Maintain and improve operational workflows in tools like Airtable, Slack, and CRM platforms.
- Provide daily operational recaps highlighting outstanding issues, risks, and escalations.
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