Growth Operations Program Manager
New
United StatesFull-TimeManager
Salary100,000 - 120,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementJiraProduct OperationsGoogle WorkspaceAsana
Requirements
- Bachelor's degree with a concentration in Business or Communications.
- 5+ years of program/project management, operations, or implementation experience.
- Proven track record in a growth-stage startup environment (Series B–D).
- Experience with at least one engagement involving a complex, multi-workstream organizational transformation.
- Direct experience in healthcare, health tech, or digital health.
- Understanding of regulatory, clinical, and payer dynamics, including HIPAA compliance.
- Hands-on experience with product rollouts or product-led transformations.
- Proficiency with project management and collaboration suites (e.g., Asana, Jira, Smartsheet, Google Workspace).
- Exceptional organizational and communication skills.
- Ability to distill complex, multi-thread operational statuses into crisp executive updates.
Responsibilities
- Own and maintain the integrated program plan across multiple major initiatives, tracking work-streams, milestones, owners, dependencies, and status tracking across a dozen-plus functional teams.
- Connect strategic growth initiatives with operational reality, ensuring downstream product, billing, and communication changes align with marketing and user-acquisition goals.
- Drive alignment and sequence workflows across Operations, Product, Clinical, Commercial, Finance, Marketing, Legal, and Client Success teams.
- Stand up and maintain governance structures, including steering committee cadences, working group charters, escalation paths, and decision logs.
- Run weekly rollout operations meetings.
- Drive key readiness items to completion, including clinical programs/protocols, client billing/invoicing, member communications, outcomes measurement, and service model cost structures.
- Identify, surface, and escalate cross-functional bottlenecks early.
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