Growth Operations Program Manager
New
Based in United StatesFull-TimeMiddle
Salary100,000 - 120,000 USD per year
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Job Details
- Experience
- 5+ years of experience in program management, operations, or implementation roles
- Required Skills
- JiraChange ManagementGoogle WorkspaceAsanaHIPAA
Requirements
- Bachelor’s degree in Business, Communications, Operations, or a related field.
- 5+ years of experience in program management, operations, or implementation roles, preferably in a high-growth startup environment (Series B–D).
- Proven experience managing complex, multi-workstream transformation or product rollout initiatives.
- Strong background in healthcare, health tech, or digital health.
- Understanding of regulatory and compliance environments, including HIPAA.
- Hands-on experience supporting product launches or operationalizing product-led initiatives at scale.
- Strong proficiency with project management tools such as Asana, Jira, Smartsheet, or Google Workspace.
- Exceptional organizational skills with the ability to manage multiple priorities and dependencies simultaneously.
- Excellent communication skills, with the ability to distill complex operational status into executive-level updates.
- Strong systems thinking and ability to connect strategic goals with operational execution.
- Experience with structured change management frameworks (e.g., ADKAR, Prosci) is a plus.
- Familiarity with AI tools or workflow automation is an advantage.
Responsibilities
- Own and maintain an integrated program plan across multiple large-scale initiatives, tracking milestones, dependencies, owners, and progress.
- Translate strategic growth initiatives into executable operational plans across product, clinical, billing, marketing, and customer-facing functions.
- Drive cross-functional coordination across Operations, Product, Clinical, Commercial, Finance, Legal, and Client Success teams.
- Establish and manage governance structures including steering committees, working groups, escalation paths, and decision logs.
- Lead weekly rollout and execution meetings to monitor progress, resolve issues, and maintain alignment.
- Drive completion of readiness workstreams including clinical protocols, billing processes, and measurement frameworks.
- Identify, track, and escalate cross-functional blockers to ensure timely resolution.
- Maintain visibility into program health and provide updates to leadership on risks and dependencies.
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