Enterprise Account Manager
New
CanadaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 7+ years
- Required Skills
- CRM
Requirements
- 7+ years of experience in enterprise sales, strategic account management, or complex B2B SaaS environments.
- Proven ability to manage and grow large, multi-stakeholder enterprise accounts through structured account planning and execution.
- Strong consultative selling skills with a track record of delivering meaningful land-and-expand revenue growth.
- Excellent communication skills, with the ability to engage and influence senior executives and C-level stakeholders.
- Experience working with global or distributed client portfolios in fast-paced technology or SaaS organizations.
- Strong commercial acumen, pipeline management discipline, and ability to forecast accurately.
- Ability to collaborate effectively across internal teams including product, customer success, and technical pre-sales functions.
- Bachelor’s degree in business or related field preferred; MBA considered an asset.
Responsibilities
- Build and maintain strong relationships with senior stakeholders and decision-makers across strategic enterprise accounts to drive trust and long-term partnership.
- Develop and execute account strategies focused on upsell, cross-sell, and long-term expansion opportunities within existing customers.
- Partner with internal teams such as Solutions Engineering, Customer Success, and Leadership to design and execute account growth plans from discovery through close.
- Manage pipeline activity effectively, ensuring disciplined forecasting, timely follow-ups, and strong progression of opportunities to closure.
- Leverage deep product and industry knowledge to present tailored LMS solutions that align with customer learning and business objectives.
- Identify customer risk signals in collaboration with Customer Success teams and actively contribute to churn mitigation strategies.
- Track market trends, competitor activity, and customer insights to inform strategic account positioning and reporting.
- Maintain accurate CRM records and ensure consistent use of sales tools to support visibility and execution.
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