Virtual Client Representative
New
CanadaFull-Time
SalaryCAD 80000 - 97000 / year
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Job Details
- Required Skills
- Customer serviceCRM
Requirements
- High school diploma or college degree preferred
- Confident, friendly communication style
- Thrives in a client-facing environment
- Organized and comfortable working in a work-from-home setting
- People-first approach with strong listening and follow-up skills
- Previous experience in sales, appointment setting, or client-facing roles
Responsibilities
- Initiate outbound calls, emails, and messages to potential clients
- Respond promptly to inbound inquiries and guide clients through initial questions
- Engage in conversations to uncover client needs and goals
- Clearly explain service offerings and recommend next steps
- Schedule follow-up calls or connect clients with the right team members
- Log interactions and maintain accurate notes in our CRM
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