Manager of Implementation
New
U.S based employeesFull-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years using BIM software and/or leading implementation or project teams
- Required Skills
- Project ManagementOperations ManagementAutoCAD
Requirements
- 5+ years using BIM software and/or leading implementation or project teams in tech, construction, or homebuilding software.
- Proven experience managing people and running complex, fast-moving customer onboarding projects.
- Track record of building and using team performance metrics—throughput, quality, efficiency—to drive real improvement.
- Hands-on knowledge of CAD/BIM tools (Revit, AutoCAD, or similar).
- Deep understanding of homebuilding or construction workflows.
- Strong instincts for spotting inefficiency and the follow-through to fix it.
- Bias toward action and a willingness to challenge established processes.
- Clear, confident communication style.
- Ability to travel up to 20% for customer on-sites and company retreats.
Responsibilities
- Own planning, scoping, and resourcing across active customer implementations.
- Manage and coach a team of Implementation Leads and Specialists, with clear goals and accountability to results.
- Build and maintain reporting on plan throughput, QA/QC ratings, milestone achievement, and team capacity.
- Identify inefficiencies in how the team works and drive adoption of better, more standardized approaches.
- Serve as the escalation owner when customer implementations are at risk.
- Partner cross-functionally with Product, Engineering, Customer Success, and Sales to surface learnings and improve execution.
View Full Description & ApplyYou'll be redirected to the employer's site
