Freight Forwarding & Shipping Coordinator

New
V
Virtual Staff 365Logistics & Supply Chain
Philippines, Australian Eastern Standard Time (AEST) business hoursFull-Time
Salary not disclosed
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Job Details

Languages
English
Required Skills
SAPMicrosoft Excel

Requirements

  • Proven work experience managing end-to-end shipments within a freight forwarding, logistics, or supply chain environment
  • Direct experience handling core shipping documentation including bills of lading, commercial invoices, and packing lists
  • Demonstrated ability to create shipments and actively track daily ETD and ETA milestones
  • Strong background working collaboratively with freight forwarders, shipping lines, carriers, and customs brokers
  • Strong problem-solving skills with the ability to proactively handle shipment delays, capacity constraints, and customs holds
  • Excellent written and verbal English communication skills with a polite and professional phone manner
  • Exceptional attention to detail and strong time management skills when handling multiple concurrent shipments

Responsibilities

  • Manage end-to-end freight forwarding operations across air, sea, and land transport modes
  • Create shipments in internal logistics systems and manage daily ETD and ETA updates
  • Track shipment progress daily and proactively resolve any transit delays or disruptions
  • Coordinate directly with freight forwarders, carriers, and third-party logistics providers to ensure timely delivery
  • Oversee and verify shipping documentation including bills of lading, commercial invoices, and packing lists
  • Review customs paperwork to ensure full accuracy and compliance with trade regulations
  • Liaise with customs brokers and regulatory authorities to meet local and international trade requirements
  • Maintain meticulous accuracy when logging shipment data, key milestones, and critical operational dates
  • Provide regular status updates and operational reporting on shipment progress to stakeholders
  • Collaborate with internal procurement, supply chain, warehousing, and finance teams
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