Manage a portfolio of existing SSA customers, owning retention, expansion, and relationship health.
Segment and prioritize accounts based on revenue potential, service fit, and relationship strength.
Build and execute account plans for high-potential customers.
Identify cross-sell and upsell opportunities across multiple service lines.
Conduct proactive outreach and business reviews with Facilities, Quality, and Operations stakeholders.
Coordinate with internal operations, technicians, and scheduling teams to move customer needs forward.
Maintain accurate CRM records in HubSpot, tracking notes, next steps, and renewal timing.
Relationship buildingAccount ManagementCRM+2 more
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About Scientific Safety Alliance
Scientific Safety Alliance (SSA) is on a mission to accelerate science by removing operational friction for the life sciences world. You will work with a company that partners with pharmaceutical, biotech, hospital, and research facilities. SSA ensures their controlled environments and laboratory equipment are compliant and ready for discovery. Since its founding in 2022, SSA has acquired 19 companies, growing from a handful of regional teams into one of the fastest-growing companies in the United States. You will contribute to a company that was recognized as an Inc. 5000 honoree for both 2024 and 2025.
How We Work
You will join a 100% founder and employee-owned company. Every team member holds a stake in the outcome; your performance directly impacts the value of your ownership. This ownership model fosters teamwork, accountability, and shared success. You will experience a culture of empowerment, where transparency is key. SSA shares financial performance, wins, losses, and new hires openly with its employee-owners. The company holds quarterly town halls to discuss mission, goals, strategic priorities, and real feedback from the field.
Why Join Us
You will have equity ownership in the company, directly benefiting from its growth and success.
You will contribute to accelerating scientific discovery and patient care in the life sciences industry.
You will be part of a rapidly expanding company that has acquired 19 businesses in just over three years.
You will work in a culture of accountability, collaboration, and continuous improvement.